Accessing Your Altrata Services

once you have successfully set your new password, you can use those credentials to access your altrata services where and how you supply your credentials will depend on the type of altrata service that you have subscribed to please refer to the relevant section below for more details you can access your altrata data feed using an sftp client for more information, please refer to the to gain access to the altrata api you will need to supply an api key in addition to your altrata service user credentials as part of your subscription setup, you will receive an email containing your api key for the altrata api please reach out to your client success representative or email client success\@altrata com mailto\ client success\@altrata com if you have not received your api key the api key email sender is no reply\@altrata com mailto\ no reply\@altrata com and the email will contain · your username · reference to the type of altrata service that you have subscribed to · your api key; which will be 40 characters long for more information, please see to configure the integration for the altrata salesforce app, you will need to supply an api key in addition to your altrata service user credentials as part of your subscription setup, you will receive an email containing your api key for the altrata salesforce app please reach out to your client success representative or email client success\@altrata com mailto\ client success\@altrata com if you have not received your api key the api key email sender is no reply\@altrata com mailto\ no reply\@altrata com and the email will contain · your username · reference to the type of altrata service that you have subscribed to · your api key; which will be 40 characters long for more information, please see