SFTP Access Guide for Data Feed

the altrata data feed files are delivered to you through an sftp site this page walks through connecting to the site and using it to download files connection details the following details should be used to connect to the altrata sftp site sftp host address sftp altrata com port number 22 login credentials username and password for a service account user your account representative should provide you with a username and password for a service account user this service user will be used to login to the altrata sftp site in order to access your feed’s files protocol sftp the sftp site can be connected to any sftp client note that altrata only has an sftp site, there is no ftp site you will need to use a client that supports sftp connections storage capacity and bandwidth consideration full data files can often exceed 1gb, it is recommended to have sufficiently high speed internet access bandwidth to download these files before downloading data from the sftp site, you should ensure that you have sufficient disk space available on your system to store the delivery files disk space requirements will vary depending on the data packages you wish to download please contact your account representative for further guidance on expected file sizes for the data packages you are subscribed to connecting using the sftp shell command this example shows how to connect to the altrata sftp host using the sftp shell command, view and then download a set of data feed files # connect to the sftp host $ sftp your username\@sftp altrata com if prompted, input ‘ yes ’ to add to your list of known hosts you will then be prompted to enter your password once entered, you will be connected to the site and your sftp session will start run the below command to view all directories available to you sftp> ls you should see one directory per data feed package you have subscribed to navigate through the directories to find the files you wish to download the directory structure is explained in depth below to download the contents of a directory in your data feed package, run a recursive get command in your sftp session this will save all files in the directory to your local machine # download all files in the directory sftp> get r /path/to/download/ connecting from behind a firewall if you need to connect to the altrata sftp site from behind a firewall, the following ip addresses can be added to your firewall’s allow list 3 128 144 31 3 132 138 195 note these ip addresses are subject to change any change will be communicated to you