Connecting via sFTP

the altrata datafeed files are delivered to you through an sftp site this documentation walks through connecting to the site and using it to download files login credentials your account representative should provide you with a username and password for a service account user this service user will be used to log in to the altrata sftp site to access your feed’s files if you have any questions, please contact support\@altrata com mailto\ support\@altrata com storage capacity and bandwidth considerations before downloading data from the sftp site, you should ensure that you have sufficient disk space available on your system to store the delivery files disk space requirements will vary depending on the data packages you wish to download full data files can often exceed 1gb ; it is recommended to have sufficiently high speed internet access bandwidth to download these files connecting to the sftp site the sftp site can be connected to any sftp client of your choice altrata only provides an sftp site there is no ftp site you will need to use a client that supports sftp connections connection details the following details should be used to connect to the altrata sftp site domain name protocol port sftp altrata com sftp 22 connecting using sftp shell commands this example shows how to connect to the altrata sftp host using the sftp shell command, view, and then download a set of data feed files \# connect to the sftp host $sftp your username\@sftp altrata com if prompted, input yes to add to your list of known hosts you will then be prompted to enter your password once entered, you will be connected to the site, and your sftp session will start run the following command to view all available directories $sftp> ls you should see one directory per subscribed data feed package navigate through the directories to select files for download to download the contents of a directory in your data feed package, run a recursive getcommand in your sftp session this will save all files in the directory to your local machine \# download all files in the directory $sftp> get r /path/to/download/ connecting from behind a firewall if you need to connect to the altrata sftp site from behind a firewall , the following ip addresses can be added to your firewall’s allow list 3 128 144 31 3 132 138 195 ip addresses are subject to change any change will be communicated to you beforehand